Throughout this apprenticeship, apprentices will learn the below:

– adult care practices, principles and standards – including care planning, duty of care, professional boundaries and individual dignity and respect

– supporting individual physical and mental well-being to help people live as independently as possible – including individual control and choice and person centred care

– safeguarding – including addressing personal rights and safety, dealing with abuse, comments and complaints and whistleblowing

– communication skills – including active listening, showing empathy and verbal, non-verbal and written communication

– health and safety practices and standards within a care – environment – including dealing with accidents, fire safety, hazardous substances and infection control