Working proactively to build clear expectations around prompt and regular rent payment starts from the day you meet a prospective tenant, and carries through to the sign-up phase. Work done at the commencement of the relationship will pay dividends later in reducing defaults and avoiding expensive court action in many cases. Course content: Arrears prevention – Pre-tenancy positive practice models online training course focuses on: The causes of arrears and why rental income should be prioritised Knowing your customer and signposting Establishing a payment culture The benefit of a structured sign-up process Best practice The consequences of rent arrears forRead more...