Customer Service Practitioner L2
Become an expert in customer service and learn how to support your wider team and colleagues to deliver quality. Our course will teach you: - Know your customers - Understanding your organisation - Meetings regulations and legislation - Systems and resources - Customer Experience - Product and service knowledge - Interpersonal Skills
Course Details
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Part Time/Full Time
Contact Details
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Contact Name
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07957 152587Email Address
adam@mbkbgroup.comWebsite
https://mbkbgroup.com/Course Overview
Become an expert in customer service and learn how to support your wider team and colleagues to deliver quality. Our course will teach you:
– Know your customers
– Understanding your organisation
– Meetings regulations and legislation
– Systems and resources
– Customer Experience
– Product and service knowledge
– Interpersonal Skills
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Course Comparison
| Course | Customer Service Practitioner L2 | Compare a Different Course |
|---|---|---|
| Level | Levels 1-4 |
|
| Course Type | Apprenticeship |
|
| Duration | 12+ months Training Days | |
| Cost | £3,500.00 | |
| Location | Various Locations | |
| Start Date | Contact us for details | |
| Funding Type | ||
| Accredited |
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Grants & Funding
Various Schemes are available depending on location, please contact the Stoke-on-Trent & Staffordshire Skills Hub for more information.