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Intro to Customer Service Skills

Designed for those new to customer service, this course introduces the fundamentals of excellent customer service. Participants will learn essential communication skills, problem-solving techniques, and how to create positive customer experiences. ​ Who Should Attend Individuals starting a career in customer service or those looking to enhance their basic customer service skills.

Course Details
Location
Various Locations
Funding
No
Part Time/Full Time
Day Release
Contact Details
Provider
Provider Logo
Contact Name
Aaron Dimmock
Contact Number
0330 133 1720
Email Address
hello@empowertraining.uk

Course Overview

Designed for those new to customer service, this course introduces the fundamentals of excellent customer service. Participants will learn essential communication skills, problem-solving techniques, and how to create positive customer experiences.

​

Who Should Attend

Individuals starting a career in customer service or those looking to enhance their basic customer service skills.

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Course Comparison

Course Intro to Customer Service Skills Compare a Different Course
Level

Not Applicable

Course Type

Certificate

Duration
Cost 80
Location Various Locations
Start Date
Funding Type

No

Accredited

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Grants & Funding

Various Schemes are available depending on location, please contact the Stoke-on-Trent & Staffordshire Skills Hub for more information.