A 5-day short course to develop confident, capable and effective leaders Build the skills to lead people, communicate with impact and drive performance in your team. This practical programme brings together leadership, communication, performance management and continuous improvement to help managers lead confidently and deliver results. Programme overview - Leadership styles and behaviours - Effective communication and active listening - Managing teams and performance and giving feedback - Handling challenging conversations and conflict - Motivating and developing teams - Personal effectiveness and time management - Continuous improvement and problem solving - Leading and supporting change