This apprenticeship is suitable for people working as corporate or leisure travel consultants.

Throughout this apprenticeship, the apprentice will learn:

– global travel advice and practices – including passports and visas, Foreign and Commonwealth Office (FCO)

– advice and medial and safety information

– travel industry practices and regulations – including foreign exchange, industry codes, travel regulations and fare and ticketing rules

– world geography – including popular travel destinations, time zones and local climates, cultures, customs, and traditions

– travel options – including travel products and services and types of transport and accommodation

– using travel industry systems – including booking and reservation systems

– customer service – including customer profiles, customer needs, exceeding expectations and tailor-made itineraries

– communications and sales – including building rapport, promoting confidence, repeat sales, achieving sales targets and upselling

– specialist corporate and leisure travel skills